We’re sorry to hear that. Please check your Bluetooth connection. If your Bluetooth is working, try charging the Cube.
If the problem persists, please contact our customer support team at support@smartlumies.com.

STEP 1 – BLUETOOTH PROBLEM
Check bluetooth connection on your phone.

STEP 2 – BATTERY LOW
Charge your cube.

STEP 3 – HELP
Contact our customer support here.